Frequently Asked Questions
Everything you need to know about our premium kitchenware and services.
What is the average shipping time for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the country.
Are your kitchen products dishwasher safe?
While many of our stainless steel and silicone products are dishwasher safe, we recommend hand-washing our premium wooden tools and carbon steel knives to preserve their longevity.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, Siraats Kitchen ships to addresses within the United States and Canada. We are working on expanding our reach to international culinary enthusiasts soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery status in real-time.